FAQ
 
Frequently Asked Questions (FAQ)
user:
 
 
There are some questions which come up over and over. This page answers some of those questions. Click on the question and you will jump to the location on the page which contains the answer.
     
  1) Do you have a store or a showroom in my area?  
  2) Do you ship to my area?  
  3) Are there standard sizes for Euro Frameless Doors?  
  4) Do you sell shower walls?  
  5) How long does it take to receive my door after I place the order?  
  6) Do you install in my area?  
  7) When do you use 1/2" glass?  
  8) How do I order a shower door?  
  9) What is the warranty?
  10) How long does it take to get a shower door kit?
   
   
   
 
1) Do you have a store or a showroom in my area?
  One of the reasons we can keep our prices down is by minimizing our overhead expense of showrooms, and relying on our web site. We ship out of our main San Jose facility and there is a showroom at this facility. To see similar installed showers you can visit any Home Expo. The units displayed at the Home Expo's are not necessarily made by eShowerDoor , but are similar in design.
2) Do you ship to my area, and what does shipping cost?
  We ship to anywhere in the USA including Alaska, and Hawaii. We ship everything freight collect, but our volume discount apply. Shipping cost are dependent on weight and destination. We ship Doors to the Chicago area for $110-$140, To New Jersey for $120-$150, Miami for $130-$160, and up and down the West Coast for about $ 65. For shipping outside the USA we can ship to an export agent of your choice, who will then take care of the details of shipping the products to the final destination.
3) Are there standard sizes for Euro Frameless Doors?
  There aren't any size standards for the Euro Frameless doors. The guidelines for height is for the door to be as high or a little higher the the showerhead, but there are
4) Do you sell shower walls?
  We do not sell the shower walls. We are glass specialist.
5) How long does it take to receive my door after I place the order?
  Our standard manufacturing time is two weeks. It takes five days transit time for the Easy Coast, and two days transit on the West Coast.
6) Do you install in my area?
  We are the manufacture of the shower door kit. We do not do installation ourselves. There a number of contractors that work with the company which we would be glad to refer you too.
7) When do you use 1/2" glass?
  The same edge work is used on both 3/8" and 1/2" glass. The majority of Euro Frameless shower doors are made from 3/8" glass. Sometime customer prefer the heaver look of the 1/2". In some cases we will recommend making a fixed panel out of 1/2" glass to make the glass stiffer. Usually this is the inline panel when glass-to-glass hinges are being used.
8) How do I order a shower door?
  The best way to order a custom size is to make a small sketch with you dimension, hardware finish, and glass selection. Fax this sketch to the sales dept. at 408-988-4423. They will fax you back a quote for your approval. To place the order you sign the bottom of the quote write in your credit card information, and fax it back to us.
9) What is the warranty?
  Our hardware carries a three year warranty.
10) How long does it take to get a custom door?
  Our standard manufacturing time is two weeks. The shipping time is 2-5 days depending on your location.
 
 
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